1. Introduction

Websgig (“we,” “our,” or “us”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we may collect, use, store, disclose, and protect personal information when you visit https://websgig.com submit a form, request a website audit, book a consultation, or use our services.

Websgig is based in Lahore, Pakistan, and provides website development, e-commerce, SEO, AI-powered website, and digital marketing services to clients.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We May Collect

Depending on how you interact with us, we may collect the following categories of information.

A. Personal Information You Provide

When you submit a contact form, request a quote, book a call, or request a free website audit, we may collect:

• Your name.

• Your email address.

• Your phone number or WhatsApp contact details, if provided.

• Your business name and business information.

• Your current website URL.

• Details about the services you are interested in.

• Information included in your messages, enquiries, or project requirements.

Please do not submit sensitive personal information unless it is genuinely necessary and an appropriate arrangement has been made.

B. Technical and Usage Information

When you visit our website, certain technical information may be collected by our hosting provider or other tools, depending on their configuration. This may include:

• IP address.

• Browser type and device information.

• Operating system.

• Pages visited and interactions with the website.

• Date, time, and duration of visits.

• Referring pages and general usage information.

• Security logs and diagnostic information.

C. Cookies and Similar Technologies

Our website or its third-party services may use cookies or similar technologies to maintain website functionality, understand visitor activity, improve performance, and support security.

The actual cookies used depend on the website configuration and any third-party tools enabled.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

3. How We Use Your Information

We may use the information we collect to:

• Respond to enquiries and contact requests.

• Arrange consultations and provide website audits.

• Prepare quotes, proposals, and project plans.

• Deliver website design, development, SEO, and marketing services.

• Communicate about ongoing projects, payments, and support.

• Improve our website, services, and user experience.

• Maintain security and prevent spam, fraud, and misuse.

• Keep appropriate business and transaction records.

• Comply with applicable legal obligations.

• Send service-related updates and, where permitted, marketing communications.

We will use personal information for purposes reasonably connected to the interaction or service for which it was provided, or for another purpose permitted by applicable law.

4. Legal Grounds for Processing

Where applicable data protection laws require a legal basis for processing, we may rely on one or more of the following:

• Your consent.

• Taking steps requested by you before entering into a contract.

• Performing a contract or providing requested services.

• Complying with legal obligations.

• Legitimate business interests, where permitted and where those interests do not override applicable rights.

Where processing relies on consent, you may withdraw your consent, subject to legal and practical limitations.

5. How We Share Information

We do not sell personal information to third parties as a business practice.

We may share relevant information with trusted service providers when reasonably necessary to operate our website or deliver our services. These may include:

• Website hosting and infrastructure providers.

• Website form and email service providers.

• Scheduling and communication tools.

• Analytics and website performance providers, if enabled.

• WordPress, Shopify, and related service providers when required for a project.

• AI service providers when AI functionality is used.

• Advertising and marketing platforms when relevant to a service or campaign.

• Professional advisers or public authorities where required or permitted by law.

We aim to limit shared information to what is reasonably necessary for the relevant purpose.

Third-party providers may process information under their own privacy policies and contractual arrangements.

6. Third-Party Platforms and Services

Our website and client projects may involve third-party platforms such as WordPress, Shopify, Google services, Meta advertising tools, scheduling services, AI tools, and payment providers.

If you interact with those services, they may collect or process information under their own policies.

Websgig does not control the privacy practices of independent third-party services. We encourage you to review their privacy policies before providing information directly to them.

7. International Data Transfers

Because Websgig serves clients internationally and may use third-party service providers, personal information may be processed or stored in countries other than your own.

Where applicable, we will take reasonable steps to ensure that such processing is carried out with appropriate safeguards and in accordance with applicable legal requirements.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations.

The retention period may depend on the type of information, the nature of the project, applicable legal requirements, and whether the information is needed for an ongoing business relationship.

When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to lawful retention requirements and appropriate backups.

9. Data Security

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online transmission, or electronic storage method can be guaranteed to be completely secure.

You should avoid sending confidential credentials or sensitive information through ordinary contact forms or unsecured communication channels.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where applicable.

• Object to or request restrictions on certain processing activities.

• Withdraw consent where processing is based on consent.

• Request a copy of certain information in a portable format, where applicable.

• Opt out of marketing communications.

To exercise an applicable right, contact us using the details in the Contact Us section. We may need to verify your identity before responding.

We will handle requests in accordance with applicable legal requirements and any relevant exceptions.

11. Marketing Communications

We may send service-related communications necessary to respond to your enquiries or manage a project.

We will send promotional communications only where permitted by applicable law and, where required, with your consent.

You may request to stop receiving marketing emails by following the unsubscribe instructions provided or contacting us directly. This does not prevent us from sending essential service-related messages.

12. Children’s Privacy

Our website and services are intended for businesses and general audiences, not specifically for children.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

13. Links to Other Websites

Our website may contain links to external websites, portfolios, social media platforms, or third-party services.

We are not responsible for the privacy practices, security, or content of those external websites. Visiting an external website is subject to that website’s own policies and terms.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website technology, data handling practices, or legal obligations.

Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this page periodically to stay informed about our privacy practices.

15. Contact Us

If you have questions about this Privacy Policy, want to make a privacy request, or have concerns about how your personal information is handled, please contact us:

Business Name: Websgig
Location: Lahore, Pakistan
WhatsApp: +92 317 4090942

Please include enough information for us to understand your request, but do not send passwords or unnecessary sensitive information.

We will review privacy enquiries and respond as appropriate under applicable law.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy.